Ordering from plethora online store & how to request support?
Customers can easily place orders and also request customer service, for which they need to create a ticket and submit it. The customer can check the status of the ticket at any time.
What are the steps to manage orders and answer customer support requests?
With the store manager dash board, you can manage orders and also respond to customer service requests.
What is the process for adding a new product and translating it?
With the store manager dashboard, you can easily add new products by simply duplicating an existing one and editing it. You can export a CSV file with product details if you want to add bulk products. Next, click the translate button on the store manager dashboard and click the pen icon on the words you want to translate, paste the Arabic translation, and click the save translation button.
How to create a new coupon
This video demonstrates how to create a copon and exclude a brand or attribute. Likewise, you can exclude or include size, family, creator, category, and specific products.
